TERMS OF USE & SERVICE

GENERAL TERMS OF USE & SERVICE

This website www.nboutique.ae (the “Site”) is published and maintained by Nboutique Beauty (“Company”), a company incorporated and existing in accordance with the laws of United Arab Emirates When you access, browse or use this Site, you accept, without limitation or qualification, the terms and conditions set forth herein. When you access any of the sub-Site (whether belonging to an ‘associate’ of Company or otherwise) through this Site, then such sub-Site may have its own terms and conditions, which are specific to such sub-Site.

These Terms and Conditions of use and any additional terms posted on this Site together

GENERAL PROVISIONS

=> Company may add to, modify or remove any part of these Terms and Conditions of Use at any time as it may deem fit, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.

=> Company may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

=> Company reserves the right to undertake all necessary steps to ensure that the security, safety, and integrity of the Company’s systems as well as its clients and users interests are and remain, well-protected. Towards this end, Company may take various steps to verify and confirm the authenticity, enforceability, and validity of orders placed by you.

=> If Company, in its sole and exclusive discretion, concludes that the said booking are not or do not reasonably appear to be, authentic, enforceable or valid, then Company may cancel the said booking at any time up to 06 hours before the scheduled time of service or 24 hours before the expected date of visit to your said property.

=> Company reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. Company shall have no obligation to take the needs of any User into consideration in connection therewith.

=> Company reserves its right to deny in its sole discretion any user access to this Site or any portion thereof without notice.

=> No waiver by Company of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.

DISPUTES

=> If any dispute arises between you and Company during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. Both parties shall agree to a sole arbitrator. The place of arbitration shall be Dubai (United Arab Emirates). The arbitration proceedings shall be in the English/Arabic language.

=> The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act and modifications thereof as in force at the relevant time.

=> These terms and conditions are governed by and shall be construed in accordance with the laws of the United Arab Emirates and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Dubai, United Arab Emirates.

SERVICES BOOKING TERMS

APART FROM THE GENERAL TERMS AND CONDITIONS THE BELOW MENTIONED ARE THE SPECIFIC BOOKING TERMS.

=>You acknowledge that pictures of the services as shown on the Site are indicative and may not be representative of the actual products or service.

=>The rates /prices of the services shown on the Site are quotations only and no blocking has been made. Prices/Taxes are subject to changes and availability.

=>You are requested to confirm acceptance of the services customized for you by return Message/email for a valid booking to be made.

=>Booking of services and beauty packages is subject to availability and confirmation of the company. Special rates shall apply for peak seasons and the inclusions of such packages may vary without any notice.

=>In case we are not able to provide the services as shown on the Site, we reserve the right to give the substitute services of the same standard/ category.

=>You agree that the terms of the services may be subject to change at short notices due to circumstances beyond our or act of god. control included but not limited to force majeure events etc.

=>By making a booking through our Site you make an offer to purchase the beauty service or package from the company.

=>Before placing an order you are advised to check the description of the beauty services or Package carefully. By making a booking for beauty services or Package you agree to be bound by the conditions of booking and company included in the services and Package’s description and official website.

=>Once we accept your booking, a legally binding contract is formed between you and the company of the service or package chosen by you.

=>The service provider’s general contractual terms and conditions are made available by us to you by means of a link or full text before the booking takes place and they will apply in addition to those set out here. The service provider’s terms and conditions may include provisions relating to payment procedures, default, liability, cancellations, changes of bookings, and refunds (if available), and any other restrictions.

=>Where there is a conflict between any information on our Site and these terms and conditions, these terms and conditions will apply in priority. Where there is a conflict between these terms and conditions and the Service Providers’ terms and conditions, the company’s one will apply in priority.

=>We assume no liability for the performance of products and packages and we provide no guarantee with regard to their quality or fitness as represented. We do not as well supply any guarantee for the availability of a specific product.

=>We request you to obtain suitable insurances/other protective measures etc. to safeguard yourselves.

=> Once the Service or package is confirmed, No changes will be done at the same at any cost.

=>Your right to cancel your service or package or modify your booking is determined by the applicable terms and conditions of the company. In such cases, it is your responsibility to inform us in writing of such a request specifying your booking reference. The time of receipt by us of the declaration of cancellation shall be decisive for the time of withdrawal and cancellation fees to be applied by the company.

=> No changes will be made in services or bookings once the bookings and package booking are done.

OTHER APPLICABLE TERMS AND CONDITIONS

I, DO HEREBY CONFIRM THAT I HAVE READ, UNDERSTOOD, AND ACKNOWLEDGED THE FOLLOWING TERMS AND CONDITIONS:

=>Customer shall ensure appropriate behavior and avoid any nuisance, quarrel, manhandling with technicians or driver during the service. In case of such behavior, the company shall have complete authority to forbid you to carry out the service. No loss or claim resulting from such incident shall be payable in any manner to the customer.

=>Customer shall not be allowed to continue service if he/Sher is found intoxicated or under influence of any drug or similar substances.

=>Customer shall stop and take breaks at the specified time only and the customer shall not be allowed to take additional breaks except in case of emergency.

=>Customer shall be responsible and liable for their own safety and security as services are done at their said place. In no condition, the Company will indemnify any loss to the customer or belonging’s in any event.

=>Customer shall not smoke; chew tobacco or such other substances during the services.

=>Customer shall comply with the “Cancellation Policy” of the company for the purpose of this transaction. In case of cancellation, the Customer shall be refunded the balance amount from the service after appropriate deductions as per the mentioned Cancellation Policy. Customer confirms that he/She has read, understood, and acknowledged this Cancellation Policy as provided with the confirmation email/massage at customer’s registered email id / Mobile number.

=>In the event of any dissatisfaction with any of the services provided by the Company, the matter must be reported directly company, within 24 hours in order that action may be taken to remedy the problem. If notice is not given to the company. within 24 hours, after the discovery of the dissatisfaction, Company cannot and will not accept responsibility.

=>Customer agrees that Company does not warrant or make any representations regarding the use of or the result of the use of the services given on its site in terms of their correctness, accuracy, reliability, or otherwise, insofar as such material is derived from the technician.

=>Company will not be liable to Customer or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of the information derived by the customer through the usage of the site. In no event shall Company be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of the information provided on the site in so far as such information is derived from the company.

=>To the extent permitted by law, neither Company nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings)of company as made available on our site, (iii) the services rendered or the products offered by the company, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our site, or (v) for any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the Company (its employees, directors, officers, agents, representatives or affiliated companies), including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.

=>Apart from the terms and conditions mentioned above, the Customer has read, understood and acknowledged general terms and conditions set out in https://nboutique.ae.

ADDITIONAL TERMS AND CONDITIONS APPLICABLE FOR ALL OFFERS

=>Nboutique Beauty reserves the right to:

=> discontinue or extend the Cashback period without assigning any reasons whatsoever;

=> change/ amend / add /delete/ modify terms and conditions of this Cashback without assigning any reasons whatsoever. Customers acknowledge that they will not be personally advised of any such change/ amendment / addition /deletion/ modification. Customers are advised to check for any such change/ amendment / addition /deletion/ modification regularly. Customers hereby unconditionally agree to all such changes/ amendments/ additions/ deletions/ modifications.

=>All taxes, duties, levies, or other statutory dues and charges payable in connection with the benefits accruing under the Cashback shall be borne solely by the Customer, and Company shall not be liable in any manner whatsoever for any such taxes, duties, levies or other statutory dues and charges.

=>Customers are requested to be accustomed, satisfy, and agree to these terms and conditions of the Cashback before participating in or making any purchase in relation to this Cashback. Participation in the Cashback is the discretion of the Customer.

=>Customers are not being charged extra for participating in the Cashback.

=>Liability of Company shall be limited to the extent of the cashback to which Customer is entitled as per terms and conditions.

=>Decision of Company in respect of Cashback, benefits or any matters related thereto shall be final and binding and no correspondence will be entertained on this behalf.

=>All disputes are subject to the exclusive jurisdiction of the competent courts in Dubai (United Arab Emirates) only.

=>By participating in this Scheme, Customers agree to be bound by these terms and conditions and waive any right to claim ambiguity in these terms & conditions. The company does not provide any warranties with regard to the quality or fitness for any purpose of the services available under the Cashback. Customers agree to release, discharge, indemnify and hold harmless Company, and its directors, officers, employees, and agents, from and against any claims, damages, or liability due to any injuries or losses to any person (including death) or property of any kind resulting in whole or in part, directly or indirectly, from the acceptance, use, or loss of any Cashback related to booking, or participation in any Cashback-related activity or participation herein.

=>All other standard terms and conditions applicable are listed on In Terms and conditions

CANCELLATION POLICY:

=>The Cancellation Policies of the company are dynamic and may change from time to time. The Cancellation policy of the company may change in the interim period of booking and date of service. The Cancellation Policy prevailing at the time of Starting Time/cancellation of the booking by the Customer will be the applicable policy.

=>Cancellations can be done online as well through our call-center.

=>Only those cancellation requests which are made either email, fax, or Registered Mail shall be entertained. The Company shall not be liable to entertain any cancellation requests made directly to the technician without intimating the Company and also through any other medium including, but not limited to, SMS or e-mail.

=>If you don’t show up at the hotel/Home or said the venue of service, you’ll still be charged the entire amount and the company has the right to claim the full amount of booking OR as per its will.

MODIFICATIONS & REFUNDS:

=>The company do not accept amendment request to the reservation if the service is within 4 Hours.

=>The Company doesn’t support changes and modifications to online bookings once they’re made.

=>All the refunds shall be done by the company directly to you and Any employee, Director, officer, Manager is not responsible for ensuring any refunds whatsoever.

=>Your bank may debit its own separate charges from refunds made to your credit card or bank account.

LIABILITY AND DISCLAIMER

=>The Company does not guarantee or warrant the completeness, correctness, accuracy, or quality of any User Content.

=>On this basis, we would recommend that you should get in touch with authorities, Customer information desks, and other applicable institutions in order to help verify the accuracy of the Content.

=>Content concerning beauty services, prices, and taxes has been provided by the Company for customers, and/or related service institutions.

=>The Company cannot guarantee the correctness, completeness, accuracy, or quality of the Content.

=>Please note that user Content represents the views of the individual use and does not represent a statement, opinion recommendation, or rating by the Company.

=>The Website and content may be used at your own risk.

=>The Company expressly reserves the right to block, modify, add to, and/or delete all or part of the Website, or any of its other websites, whether temporarily or permanently.

=>You are responsible for ensuring that you have the necessary IT equipment to use the Website.

=>The Company does not guarantee or warrant that the Website is free of viruses, worms, Trojan horses, or any other malicious codes which could have a destructive, vitiating, disruptive, or another negative impact.

NOTHING IN THESE TERMS OF USE SHALL LIMIT OR EXCLUDE OUR LIABILITY (IF ANY) TO YOU FOR A BREACH OF YOUR CONSUMER RIGHTS; FRAUD OR FRAUDULENT MISREPRESENTATION; PERSONAL INJURY OR DEATH RESULTING FROM OUR NEGLIGENCE; OR ANY OTHER MATTER FOR WHICH IT WOULD BE ILLEGAL FOR US TO EXCLUDE, OR ATTEMPT TO EXCLUDE OUR LIABILITY.

TRADEMARKS, INTELLECTUAL PROPERTY, COPYRIGHT

=>We are the owner or the licensee of all intellectual property rights (copyright, trademarks, patents, design rights, etc.) in our Website, and in the content published on it.

=>Any content published on the Website (e.g. software, products, trademarks such as logos, etc., information, reports, pictures, and graphics) is protected by national and international laws and agreements.

=>Content concerning beauty services, prices, and taxes has been provided by the Company for customers and related service institutions.

=>The Company cannot guarantee the correctness, completeness, accuracy, or quality of the Content.

=>Please note that user Content represents the views of the individual use and does not represent a statement, opinion recommendation, or rating by the Company.

=>Any kind of copying, duplication, distribution, commercial exploitation, modification, adding, and/or deletion is prohibited, including the integration of any content on external websites, for example through interlinks, deep links, or frames.

COMPENSATION

=>You agree to defend and fully compensate Company and its affiliates and any of their officers, directors, employees, and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind or nature, including but not limited, to reasonable legal and accounting fees, brought by third parties as a result of:

=>Your breach of these terms of use or the documents referenced herein;

=>Your violation of any applicable law including but not limited to violation of intellectual property rights of a third party; or

=>Your use of this Website.

MODIFICATION OF TERMS OF USE

=>The Company reserves the right to modify or supplement these terms of use for regulatory, legal, technical, or any other reason with future effect by placing an advance notice on the Website. The notice will include the date of the planned change and the consequences for users.

=>Registered users of the Company will get additional information about the planned change of terms of use via e-mail.

GOVERNING LAW AND FORUM

=>These terms and conditions are governed by and shall be construed in accordance with the laws of the United Arab Emirates and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Dubai (United Arab Emirates)

SEVERABILITY CLAUSE

=>If any part of these terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions of these terms of use shall continue in effect.

Cancellation Refund and General Policies:

Cancellation and Refund Policy for a package / individual service such as beauty service, etc.:

Cancellation Policy:

Cancellations will only be accepted in writing via SMS, email, fax, or correspondence letter.

Cancellation charges (calculated on total package amount / individual service cost) will be applicable as follows:

50% in case of request received 4 hours of the start of the booking.

100% in case of no show (you are not available at the venue at said date and time or you don’t start your package without canceling it).

Cancellation charges will be calculated on the basis of the Time we receive your written cancellation request.

Postpone / Prepone of your service will be treated as a cancellation of previous service and booking of new service and it is subject to availability.

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Refund Policy:

Your advance deposit after deducting cancellation charges will be refundable to you.

Refunds will be made between the 1st to 7th of every month for all cancellations requested in the last 90 days

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Payment:

Payment for your appointment can be made in the following ways:

  • Cash on the day
  •  Credit Card in advance (Visa or Mastercard only)

2% additional charge will be added on top of the total booking amount

Please inform us in advance so we can bring a credit card machine. (Subject to availability)

Please note that we do not accept American Express.

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